SUPPORT & GUIDES

How can we help?

Find clear answers for setting up your journal, reviewing performance, syncing devices, and getting the most from Trading Journal Pro.

COMMON QUESTIONS

Quick answers.

Need something else? Contact us and include your device model, operating-system version, and a short description of the issue.

How does iCloud sync work?+

Enable iCloud for Trading Journal Pro on each device using the same Apple Account. Changes can then sync privately through your iCloud container.

Can I import existing trades?+

Yes. You can import a CSV and map its columns, or use OCR screenshot import for supported broker-screen information.

How do I restore my Pro purchase?+

Open the Pro or subscription section inside the app and choose Restore Purchases while signed in with the Apple Account used for purchase.

Does the app require an account?+

No Trading Journal Pro account is required. Your journal remains under your control, with optional private iCloud sync across your Apple devices.

Is Trading Journal Pro a broker?+

No. It is a journaling and educational tool. It does not execute trades and does not provide financial advice.

SUPPORT & COMMUNITY

Talk to support.

Get help, report a bug, request a feature, or join other Trading Journal Pro users.